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COVID 19 UPDATE

COVID 19 UPDATE

20th March 2021

Our store remains closed to in store shopping until Monday April 12th, however in line with government guidelines, we continue to trade online with delivery and click & collect options for orders placed via our website.

In addition we can assist to redeem gift vouchers over the phone (01252 861955) for delivery or collection.

Please note our hours of business during lockdown will be reduced to Mon-Sat 9am-6pm (Bank Hols 10am-2pm).

MONDAY 12th April onwards

Normal opening hours resume:-

Mon-Sat 9am-6pm Late Night Thurs until 8pm (British Summer Time Only)

Shopping safely in-store when the store is open 

To make sure we’re doing everything possible to reduce the risk of infection for our customers and staff, we will continue to maintain social distancing measures inside and outside our store.

In line with government guidelines, FACE COVERINGS will also be required to enter the store. (apart from children under 11 and those with disabilities or breathing difficulties)

We have created a separate entrance and exit to our store, so that it’s easier to keep a safe distance from other shoppers.

Please try to shop on your own to help reduce the number of people in-store at any one time.

Where necessary, we’ll limit the flow of people coming into our store to make sure we don’t get too busy. Please come prepared to wait and adhere to 2m distancing outside the store

Hand sanitisers will be available on entry and around our store for customers and colleagues to use, as well as extra cleaning to wipe down baskets, counter areas etc

There will be floor markings and new signs to create a safe flow of movement around the store.New floor markings will help you to keep a safe distance from others while shopping and waiting to pay.

We have installed protective screens at our checkout and bait service area

Please use card or contactless payments wherever possible

DO NOT visit the store if you have, or you have been in contact with anyone with Covid-19 symptoms.

Other safer shopping options, shop online at www.yateleyangling.co.uk

STORE PICK UP

Local Pick Up is available Mon-Sat 9am-6pm (subject to changes in festive opening hours). You can select this option at the Shipping stage of our online checkout. Please await your notification to say your order is ready to collect (approx. 1 hour from ordering) before visiting the store and have your order number/confirmation to hand. Orders will be held for 7 days before refunding and re-stocking the items. Please adhere to social distancing guidelines at all times outside the store.

DELIVERIES

All orders will be sent using 2-7 day service,

Next day shipping upgrade is available (see shipping terms at base of website for more information)

Please note dispatch & delivery is Mon-Fri only. 

Exclusions to this relate to overlength parcels (over 1m) where a 2-3 day service should be expected, regardless of the order value.

Best wishes Team YAC & see you very soon!!!

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